EXPLORE UNKNOWN!

Quality. Satisfaction. Image. Loyalty.
Competitiveness. Profitability.

Who we are?

Client monitor is a specialised company for researching hotel and tourism market. Our goal is to measure the quality of service you provide, experience, satisfaction and loyalty of your guests, as well as the image that you have in the market. Also, we measure the competitive position of your company, online reputation and give you guidelines for future decision making.

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Our Services

QSIL Report

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HBA Report

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Customer Relationship Management (CRM)

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Mystery Guest

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Measuring Employee Satisfaction

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Staff Training Programs

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Analysis of Online Reputation

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Business Intelligence (BI)

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